{"id":1156,"date":"2025-12-16T09:48:07","date_gmt":"2025-12-16T14:48:07","guid":{"rendered":"https:\/\/usygo.com\/?page_id=1156"},"modified":"2026-04-14T14:52:34","modified_gmt":"2026-04-14T18:52:34","slug":"shipping-policy","status":"publish","type":"page","link":"https:\/\/usygo.com\/fr\/shipping-policy\/","title":{"rendered":"Shipping Policy"},"content":{"rendered":"<p><strong>Free Worldwide Shipping<\/strong> \ud83c\udf0d<br>We offer<strong> free shipping worldwide <\/strong>on all orders. No minimum purchase required.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong><strong>Delivery Timeframe (Handling + Transit)<\/strong><\/strong><\/h3>\n\n\n\n<p>To give our customers the most accurate delivery estimate, we break down our process into two parts:<\/p>\n\n\n\n<p><strong>1. Order Processing &amp; Production (Handling Time):<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>All orders:<\/strong>&nbsp;2\u20135 business days.<\/li>\n\n\n\n<li>All USYGO pieces are produced after the order is placed to ensure quality and reduce unnecessary overproduction.<\/li>\n<\/ul>\n\n\n\n<p><strong>2. Estimated Shipping Times (Transit Time):<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>United States:<\/strong>&nbsp;5-13 business days.<\/li>\n\n\n\n<li><strong>Canada, Australia &amp; Rest of the World:<\/strong>&nbsp;12-35 business days.<\/li>\n<\/ul>\n\n\n\n<p><strong>Total Estimated Delivery:&nbsp;<\/strong>Handling Time + Transit Time.<br><em>Business days are Monday through Friday, excluding statutory holidays.<\/em><\/p>\n\n\n\n<p>Delivery times are estimates and not guaranteed.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Order Tracking<\/strong><\/h3>\n\n\n\n<p>Tracking information is provided for all orders as soon as it becomes available. Once your order is shipped, you will receive a confirmation email with a tracking number. Please allow 24\u201348 hours for the tracking link to update.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Address Accuracy &amp; Responsibility<\/strong><\/h3>\n\n\n\n<p>Please double-check your shipping address at checkout.<br>USYGO is not responsible for orders delivered to an incorrect address provided by the customer.<br>If you notice a mistake, contact us immediately at&nbsp;<strong><a href=\"mailto:contact@usygo.com\" target=\"_blank\" rel=\"noopener\" title=\"\">contact@usygo.com<\/a><\/strong>; we may be able to update it if the order has not yet entered production.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Lost or returned packages<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Returned to Sender:&nbsp;<\/strong>If a package is returned due to an incorrect address, reshipping fees may apply to send it again.<\/li>\n\n\n\n<li><strong>Lost Packages:&nbsp;<\/strong>If your package exceeds the estimated delivery window by more than 5 business days, please contact us so we can investigate with the carrier.<\/li>\n<\/ul>\n\n\n\n<p>For return eligibility and refunds, please see our <a href=\"https:\/\/usygo.com\/fr\/refund_returns\/\" title=\"Returns &amp; refunds Policy\">Returns &amp; Refunds Policy<\/a>.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Customs, Duties &amp; Taxes<\/strong><\/h3>\n\n\n\n<p>International orders may be subject to customs fees, duties, or import taxes once the shipment reaches your country. These charges are determined by local authorities and are the&nbsp;<strong>sole responsibility of the customer<\/strong>. USYGO is not responsible for delays caused by customs clearance.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Need Help?<\/strong><\/h3>\n\n\n\n<p>For questions regarding your shipment or our Returns &amp; Refunds Policy, please reach out:<\/p>\n\n\n\n<p style=\"margin-top:0;margin-bottom:0;padding-top:0;padding-bottom:0\">Email: <a href=\"mailto:contact@usygo.com\" target=\"_blank\" rel=\"noopener\" title=\"\">contact@usygo.com<\/a><br>Phone: <a href=\"tel:+15144479479\" title=\"\">(514) 447-9479<\/a><br><strong>Business Address:<\/strong><br>USYGO<\/p>\n\n\n\n<p style=\"padding-top:0;padding-bottom:0\">1169 Rue Pierre-Quenneville<br>Laval, QC, H7L 5P1, Canada<\/p>\n\n\n\n<p><\/p>","protected":false},"excerpt":{"rendered":"<p>Free Worldwide Shipping \ud83c\udf0dWe offer free shipping worldwide on all orders. No minimum purchase required. Delivery Timeframe (Handling + Transit) [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_uag_custom_page_level_css":"","_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-1156","page","type-page","status-publish","hentry"],"aioseo_notices":[],"_hostinger_reach_plugin_has_subscription_block":false,"_hostinger_reach_plugin_is_elementor":false,"uagb_featured_image_src":{"full":false,"thumbnail":false,"medium":false,"medium_large":false,"large":false,"1536x1536":false,"2048x2048":false,"trp-custom-language-flag":false,"woocommerce_thumbnail":false,"woocommerce_single":false,"woocommerce_gallery_thumbnail":false},"uagb_author_info":{"display_name":"digimak@outlook.com","author_link":"https:\/\/usygo.com\/fr\/author\/digimakoutlook-com\/"},"uagb_comment_info":0,"uagb_excerpt":"Free Worldwide Shipping \ud83c\udf0dWe offer free shipping worldwide on all orders. No minimum purchase required. Delivery Timeframe (Handling + Transit) [&hellip;]","_links":{"self":[{"href":"https:\/\/usygo.com\/fr\/wp-json\/wp\/v2\/pages\/1156","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/usygo.com\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/usygo.com\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/usygo.com\/fr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/usygo.com\/fr\/wp-json\/wp\/v2\/comments?post=1156"}],"version-history":[{"count":43,"href":"https:\/\/usygo.com\/fr\/wp-json\/wp\/v2\/pages\/1156\/revisions"}],"predecessor-version":[{"id":3914,"href":"https:\/\/usygo.com\/fr\/wp-json\/wp\/v2\/pages\/1156\/revisions\/3914"}],"wp:attachment":[{"href":"https:\/\/usygo.com\/fr\/wp-json\/wp\/v2\/media?parent=1156"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}